Frequently Asked Questions
What time can I check in?
Check-in is at 14:00 local time. Early check-in is subject to availability.
Where do I pick up the key to the apartment?
The property has a 24 hour reception where you can pick up the keys.
Can I leave luggage at the property?
Yes, the property offers free luggage storage.
What time can I check out?
Check-out is at 11:00 local time. Late check-out possible at extra charges. Visit the reception to make arrangements.
What options are there for parking?
There are several options for parking.
- Street-side parking:
- Unguarded parking in the streets at € 4,00 per hour and max. € 36,00 per 24 hours.
- Valet service:
- A partner company will come pick up your card and return it when you need it. Costs are € 26,00 per 24 hours + a one time fee of € 10,00 and an additional € 10,00 for every time you need your car inbetween.
- Park and Ride:
- Parking outside the city center. Must take public transport to city for cheap rates on your parking ticket. More detailed info here.
Is there breakfast included?
No, Golden Mansion does not offer breakfast.
Can I smoke inside my apartment?
No, you cannot smoke inside the apartments.
How do I get to Golden Mansion by public transport?
- Schiphol Airport
- Take the train to "Amsterdam Centraal Station" (Amsterdam Central Station).
- Amsterdam Centraal Station (Amsterdam Central Station)
- Take tram number 4 in front of the station and get out after 6 stops at Frederiksplein. From Frederiksplein it is a 3 minute walk to the property.
Why do I need a credit card to make a reservation?
A hold of funds is required to guarantee your reservation. This hold will be put on your card 2 weeks prior to your arrival. The hold will be released after your departure and if no damages are found in the booked property
Please note that this is not a payment and due to possible credit card fraud, Golden Mansion will not accept it as (part of) a payment unless the actual card is present at the property.
When do I get the money back that was held on my credit card?
Typically it takes around 7 days to have the funds returned. This may vary greatly depending on your bank. We advice you to contact your bank for more information.
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